Shipping policy

At Unfiltered Cotton, every order is made and prepared especially for you. Because our products are produced on demand through our fulfillment partner, please allow 2–5 business days for processing and production before your order ships. Once your order has shipped, you’ll receive an email with tracking information. Shipping times vary depending on the destination and shipping method selected at checkout. Please keep in mind that estimated delivery dates are not guaranteed and may be affected by carrier delays, holidays, weather, customs, or other circumstances beyond our control.

We currently ship to locations available through our fulfillment network. International orders may be subject to customs fees, duties, or taxes, which are the responsibility of the customer. Please make sure your shipping address is complete and accurate before placing your order. If an order is returned to us because of an incorrect or incomplete address, additional shipping costs may apply to have it reshipped.

If your package appears to be delayed or has been marked as delivered but you cannot locate it, please contact us and we’ll do our best to help. For damaged or incorrect items, please contact us as soon as possible with your order information and photos of the issue so we can work toward a resolution.